i (heart) Oracle
As I may have mentioned, a good part of my workday is devoted to working on the Oracle portal, which we use as the centerpiece of our intranet. The wonderful features of that product fill my life with awe and wonder...
NOT.
None of us can believe that such a beastly piece of crap could ever be released by any company that cares about staying in business. Actually, I take that back. Oracle does care about us, because without us, the herds of "consultants" that come in to try to fix things that should work in the first place would have nothing to do.
Today was a particularly amusing day. We've dealt with a problem before, where reorganizing the portlet repository caused portlets to disappear while corrupting the portal along the way. We found a workaround - as we always do - and went on with our lives.
To put the problem in perspective, imagine that the portal is your computer. Out of the box, this computer would hide the shortcuts that you needed in crypric folders, so, naturally, you would create your own folders, and copy the shortcuts there. Note that you wouldn't do anything to the original folders, 'cause you know from previous experience that it may cause your computer to explode. Later on, as more shortcuts get added, you want to reorganize them, which requires deleting a few. In the Oracle world, your computer would then delete some of the applications that you came to rely upon, and lock up. Sweet.
So today, my coworker has found a support ticket in Oracle's bug database (that by now must consume many terabytes of space) which describes the exact problem that we've been having. Their solution?
"Don't perform this operation. However once it is done, all html content gets lost and one is not able to recover without going to backup."
I can just see an Oracle engineer walking along a riverbank when he'd see a kid fall into the icy water. I bet he would stop and yell out, "Do not fall into the river! However, if you do, you have no choice but to drown. When you do, the only recourse is for your family to have another kid."
NOT.
None of us can believe that such a beastly piece of crap could ever be released by any company that cares about staying in business. Actually, I take that back. Oracle does care about us, because without us, the herds of "consultants" that come in to try to fix things that should work in the first place would have nothing to do.
Today was a particularly amusing day. We've dealt with a problem before, where reorganizing the portlet repository caused portlets to disappear while corrupting the portal along the way. We found a workaround - as we always do - and went on with our lives.
To put the problem in perspective, imagine that the portal is your computer. Out of the box, this computer would hide the shortcuts that you needed in crypric folders, so, naturally, you would create your own folders, and copy the shortcuts there. Note that you wouldn't do anything to the original folders, 'cause you know from previous experience that it may cause your computer to explode. Later on, as more shortcuts get added, you want to reorganize them, which requires deleting a few. In the Oracle world, your computer would then delete some of the applications that you came to rely upon, and lock up. Sweet.
So today, my coworker has found a support ticket in Oracle's bug database (that by now must consume many terabytes of space) which describes the exact problem that we've been having. Their solution?
"Don't perform this operation. However once it is done, all html content gets lost and one is not able to recover without going to backup."
I can just see an Oracle engineer walking along a riverbank when he'd see a kid fall into the icy water. I bet he would stop and yell out, "Do not fall into the river! However, if you do, you have no choice but to drown. When you do, the only recourse is for your family to have another kid."
1 Comments:
hehehe...and you wonder why I left that company! I feel your pain. I really do!
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